Larry
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Recent activity by Larry-
How do I uninstall & reinstall the IPlay Games Manager?
Uninstalling & reinstalling the IPlay Games Manager can help with a variety of issues, from not being able to download/install a game, to being unable to launch a game. The information below will g...
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How do I view/update my account information?
First, ensure that you are signed in on the IPlay homepage, then click on the in the upper-right corner of the page. ______________________________________________________________________ Then, cl...
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How do I recover/download my previously purchased games?
First, ensure that you are signed in on the IPlay homepage, then click on the icon in the upper-right corner of the page. ______________________________________________________________________ The...
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Why is my screen blank when I try to play a game (but I can hear audio)?
There are a few things that may be causing the blank/black screen error you are experiencing: If the video driver software for your computer is not up to date, this can cause the graphical error y...
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How do I reboot my modem/router for download issues?
If you're having trouble downloading/installing our games, one thing you might want to try is rebooting your modem/router. Rebooting (unplugging the power cord, not just turning it off & on) your ...
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How do I collect a Games Manager Log file to submit to IPlay support?
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How do I reactivate my IPlay All Access subscription?
First, ensure that you are signed in on the IPlay homepage, then click on the icon in the upper-right corner of the page, as shown below. __________________________________________________________...
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How do I change my display settings?
Display issues can be fairly common, and even though other games may be working fine, there are a few settings on your computer that can cause problems. Windows allows you to use resolution and dis...
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How do I purchase a game?
To purchase a game, first, hover over the game's icon, and click either the play now or shopping bag icon to navigate to the game's information page. If you don't already have an IPlay All Access ...
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Why does my screen flicker when I try to play a game?
One thing that may be causing your graphics issue is if you have a setting called 'hardware acceleration' enabled and your graphics card cannot support it. Hardware acceleration is a feature that m...